At Tija, we strive to provide efficient and reliable shipping services:
Free Shipping:
Processing Time: Orders are processed within 1-2 business days for both India and Ireland
Delivery Time:
India:
Ireland:
Shipping times may vary between 2-5 days, depending on your location.
Damaged or Faulty Products:
If you receive a product that has a manufacturing fault or is damaged during shipping, we will cover the cost of repair or replacement. Please contact our customer service team immediately to report the issue and arrange for a return or exchange.
Non-Resizable Products:
Please note that our products cannot be resized or altered, as this will affect the quality and finish we aim to provide.
Order Cancellation:
Once a product is shipped, the order cannot be canceled.
We are committed to ensuring your shopping experience with Tija is smooth and satisfactory. For any shipping-related inquiries, please reach out to our customer service team at hello@tijaluxe.com.